we are committed to delivering your custom art products promptly and securely. Please review our shipping policy for detailed information on our shipping practices.

1. Order Processing

• Processing Time: Orders are typically processed within 3-5 business days after receiving your order confirmation and full payment. You will receive a notification when your order has been shipped.

2. Shipping Rates and Delivery Estimates

• Free Worldwide Shipping: We are pleased to offer free shipping on all orders, regardless of destination.

• Estimated Delivery Time:

  • USA, Canada, UK, and other European Countries: 3–10 business days.

  • Other Countries: 7–21 business days.

  Please note that these shipping times are estimates and not guarantees.

3. Shipping Confirmation and Order Tracking

• Tracking Information: Once your order has shipped, you will receive an email notification with a tracking number to monitor your shipment’s progress.

4. Shipping Restrictions

• P.O. Boxes: We do not ship to P.O. boxes.

5. Customs, Duties, and Taxes

• International Orders: Customers are responsible for any customs and taxes applied to their orders. We are not liable for delays caused by customs.

6. Shipping Delays

• Unforeseen Circumstances: While we strive to meet our delivery estimates, delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or customs processing.

7. Damaged or Lost Shipments

• Damaged Items: If your order arrives damaged, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as per our [Refund and Return Policy].

• Lost Shipments: If your shipment is confirmed lost by the carrier, we will work with you to resolve the issue promptly.

8. Address Accuracy

• Customer Responsibility: It is crucial to provide an accurate and complete shipping address. Failure to input any part of your address may cause delays in shipments and increase the costs of the purchased products. We will not refund or exchange products that were shipped to an inaccurate address resulting from missing or incorrect details.

9. Delivery Arrangements

• Customer Responsibility: It is your responsibility to make arrangements (such as notifying a neighbor) to accept delivery on or within a reasonable period after the estimated delivery time. The products will be your responsibility from the time of delivery (or tendered delivery). We are not responsible for any delays caused by customs clearance nor for any duties, charges, or fees payable on the export or import of any products, which will be your responsibility.

10. Shipping Times

• Estimated Delivery: Orders are usually shipped within 3-5 business days from the date of confirmation of full payment; however, there may be delays due to external factors. The time of delivery can vary depending on the destination.

11. Shipping Costs

• Free Shipping: We offer free shipping on all orders worldwide.

12. Additional Terms

• Carrier Delays: We shall not be liable for delays in shipment due to faults of the carrier; therefore, these delays will not result in a refund of shipment cost. However, we will make reasonable efforts to assist you with such delays in a timely manner.

• Estimated Delivery Times: We will provide you with the estimated time of delivery when you place an order and may further adjust it after you approve the online proofing of your artwork. Delivery times are based on estimation only and exclude the production and verification stages.

• Shipping Claims: Shipping claims should be raised within 30 days from the date of shipping.

13. Contact Information

For any questions or concerns regarding our shipping policy, please contact us at:

• Email: info@colorsofpride.com

Note: This shipping policy is subject to change without notice. Please review it periodically for any updates.